Step by Step Guide: How to Delete Crypto com Account?

There was a time when every newbie to the crypto industry had to have a Crypto.com account. Because of the exchange platform’s advantages, including its extensive list of popular cryptos and low taker fees relative to other platforms, it was very popular. But with the introduction of more radically effective and innovative platforms, things are different now.

Maybe you want to delete your Crypto.com account because trading on the platform is expensive unless one has a lot of its native token. Or maybe you can’t make heads or tails of its trading fee discount tiers. Whatever the case, as long as you are not pulling out of all things crypto and simply want to delete crypto com account, this article is for you. In this article, we show the requirements you need to delete crypto.com accounts.

But, first, a set of disclaimers.

Disclaimers

1. No restoring account after deleting it. The most important thing to note about deleting Crypto.com accounts is that you cannot restore the account after successfully deleting it. The platform generally immediately complies with such requests, so your data is locked out of use. As a result, there is no way to recover anything from the account after you verify your request to erase your data from the platform.
2. Any attempt to use Crypto.com in the future would require a new registration. Following every successful account removal from Crypto.com, users will no longer be able to use said account in the future to access anything. In other words, the only way for an old Crypto.com user to access the platform’s services is to register afresh. This new registration process will not be different from the first and will include even the tedious KYC (Know Your Customer) verification procedure.
3. Even after deleting your Crypto.com account, your user data is not immediately erased. According to the terms and conditions of Crypto.com, your user data will be stored for at least 5 years, and only afterward will it be removed from the platform. Of course, this does not mean that you can recover the data in the meantime. It also does not mean that the platform will use the data for anything untoward. It only means that similar to how other crypto exchanges run their platforms, nothing is ever really lost at Crypto.com, until after 5 years, at least.
4. Regarding balances. Regarding your balances, you should endeavor to clear them before deleting your account. Otherwise, they are gone and gone forever. The only condition to keep in mind on this front is that you cannot withdraw below the minimum withdrawal limit. Therefore, if you intend to clear out your entire account without leaving anything behind, you have to reach out to the Crypto.com support staff. Also, make sure to settle pending transactions because, once again, deleted accounts are irrecoverable.
5. When you need to pay to delete Crypto.com accounts. Deleting Crypto.com accounts is generally free. The only instance in which you would be required to pay anything to successfully have the platform erase your information is when you have an active Crypto.com VISA card. In such cases, you have to pay 50 USD before the platform would comply with your request to delete crypto com account.

Requirements for Deleting Crypto.com Accounts

You cannot willy-nilly delete a Crypto.com account. Here is a list of the things you need to have.

1. Access to the email address you used for registering with Crypto.com.
2. A structured email with “Close Account” as the heading.
3. An image showing you holding a piece of paper with your full name, current date, and ‘Crypto.com.’

Steps How to Delete Crypto com Account

Step 1: Construct Email

The first step to deleting your Crypto.com account is to craft a well-structured email. Crypto.com only complies to requests to delete accounts when these requests are forwarded to the platform via email. So, construct an email with ‘Close Account’ as the heading (or subject) and the email address you used to register your Crypto.com account.

Step 2: Attach Photo of Self Holding Necessary Documents

The second step involved in deleting your Crypto.com account is to attach an image with the necessary details to confirm that the account is yours. These details include a clear image of your face, your full name, the current date (MM-DD-YYYY or DD-MM-YYYY), and ‘Crypto.com’ written underneath. So, you can use a plain sheet of white paper to write your name, the date, and the name of the platform in very clear and legible print. Once you have determined that the print is clear enough, hold it to your chest and take a clear shot. Then attach this shot to your email.

Step 3: Send Email to Crypto.com

Having attached the image of you holding a piece of white paper to the email, make sure to send the email to contact@crypto.com. This is the approved email address for deleting Crypto.com accounts. Don’t send the email to Crypto.com mistakenly as such emails will not be attended to, assuming they deliver.

Step 4: Expect a Response Within a Day or Two.

After sending the email to the correct address, you have to wait between 24 and 48 hours for a response from Crypto.com. If you don’t get a response, it would mean that the information you included in the email is incorrect. So, make sure to go over said email, especially the address from which you intend to send off the request.

Step 5: Delete All Apps Associated with Crypto.com on Phone and Web Browser.

Once Crypto.com has confirmed your request, you can go ahead and delete every app or file associated with Crypto.com on your mobile phone. You should do the same with your web browser. This will save you from having your data invariably transmitted to the platform.

As long as you follow the steps cited above, you will be able to successfully delete your Crypto.com account.

Kyrrex crypto-fiat bank

If you intend to continue trading cryptos and need an innovative, reliable, and rewarding exchange platform, you can try Kyrrex crypto exchange, a regulated all-in-one crypto platform for both crypto and fiat currencies. You can sign-up for a personal or business account with only your email and begin to trade with ease, benefiting from low trading fees, a deep liquidity pool, 24/7 online customer support, and many more. And here is the kyrrex registration guide how to do it properly.